General Booking terms and conditions


Trip Booking Procedure:

  • To confirm the trip: 15% deposit        is required.
  • The final payment is due 30 days before the trip start date.

Payment options:

  • Wire transfer to Gateway2Morocco ( free of charge)
  • Major bank credit cards ( 3% processing fee)

Terms & Conditions:

The acceptance of this estimate and the Purchase and payment of your Travel Booking constitutes a contractual agreement between the traveler (s), customer(s), and/or purchaser(s) (collectively as "You" and "Traveller"), and Gateway2Morocco Travel, Ltd. ("Gateway2Morocco Travel", "We," "Us") and implies acceptance of all the terms and conditions outlined on your Estimate / Invoice document.

Passport & visa information for US and Canadian citizens
Participants are solely responsible for ensuring their passports are up to date, do not expire for at least six months after the trip return date (a requirement to enter many countries), have two completely blank pages (for some countries), and have all necessary visas. We recommend keeping a copy of your scanned passport (photograph page) on your email while traveling.

For up-to-date visa requirements, US citizens should visit, and Canadian citizens should visit Citizens of other countries should check with the relevant embassy on their own country.

Any participant's failure to have proper visas and/or passports will likely result in the participant not leaving the country or entering a destination. No refund will be available in any such case.
The name on your airline tickets must be identical to the name that appears on your passport.

Travel Documents
It is your responsibility to obtain information and to have in your possession all the required documentation and identification required for entry, departure, and travel to each country or region you visit. This includes a valid passport and all travel documents required by the relevant governmental authorities, including all visas, permits, and certificates (including but not limited to vaccination or medical certificates) and insurance policies. You must have a valid passport six months after the last date of travel with the Travel Agent as set out on your itinerary. You accept full responsibility for obtaining all such documents, visas, and permits before the Tour starts. You are solely responsible for the total amount of costs incurred due to missing or defective documentation. You agree that you are responsible for the total amount of any loss or expense incurred by the travel agent, Tour Operators, and partners that directly result from your failure to secure or have proper travel documentation. The travel agent, Tour Operators, and local partners do not provide advice on travel documents and make no representations or warranties to the accuracy or completeness of any information provided on visas, vaccinations, climate, clothing, baggage, or special equipment. You agree that the Travel Agent, Tour Operator, and Local Partners are not responsible for any errors or omissions in this information.

Travel Protection
For your protection, we recommend that you purchase trip cancellation and travel accident protection. However, no representation or description of the protection made by Gateway2Morocco Travel to you constitutes a binding assurance or promise about the protection. Gateway2Morocco Travel is not an insurance company and has no responsibility for submitting, payment, or adjusting insurance claims. Any claims that may fall under the relevant travel protection policy must be submitted to the insurance company identified in the policy.
We recommend that you purchase a travel protection plan to help protect you and your travel investment against the unexpected. Travel protection plans can include Trip Cancellation, Trip Interruption, Emergency Medical, Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay, and more.

Gateway2Morocco Travel Ltd consistently and strongly suggests all travelers have adequate travel insurance.
We do not endorse any specific Travel Insurance company, and we advise that you shop around. To get you started, you may want to check some offered by Travelex Insurance Services, which you can contact at 1-844-233-7931 for US clients. There are various options such as BCAA, Manulife, and some Credit Card companies that may provide additional coverage for Canadians.

You must see your physician before booking your trip and before traveling to ensure that you have taken all necessary health precautions. Some vaccinations require more than one visit with a period of weeks between injections. You should visit your physician at least six weeks before departure. For up-to-date medical advice, we strongly recommend that you visit the Centers for Disease Control and Prevention (CDC) travelers’ health page: Canadian citizens might also want to check

High altitude:
Your itinerary may include sections where the altitude exceeds 10,000 feet (3,048 meters). We recommend that you review the altitude of your destination with your Country Specialist and consult with your physician before confirming your booking.

Pre-existing medical conditions/persons with disabilities The nature of many of the destinations we travel to means that in some cases, they may be unsuitable for those who use a wheelchair or have a lack of mobility. However, we will be delighted to discuss the feasibility of creating a tailor-made itinerary for you that considers your level of mobility. To assist us in doing this, we may ask you to complete a short questionnaire.

You must advise us before booking if you do have any disability or pre-existing medical condition which may affect your trip, or if you have any special requirements as a result of any disability or medical condition (including any which affect the booking process) so that we can assist you in considering the suitability of the arrangements and/or in making the booking. It will also enable us to make sure you receive the appropriate level of assistance when you fly. You must confirm full details in writing when booking and whenever any change in the condition or disability occurs.

On our tailor-made tours and escorted group tours, the guides and tour leaders can unfortunately not offer additional assistance to passengers with limited mobility. All such services will need to be provided by whoever the passenger is traveling with. We may request that you provide a letter from your doctor confirming your fitness to travel.
Special dietary requirements Special diets should be requested on the Gateway2Morocco Travel booking form; however, it may not be possible for special diets to be catered to in some of the destinations we visit. We will advise the hotels and airlines of your request, but we cannot guarantee their availability.

The 24-hour clock (military time)
All times mentioned in your itinerary appear using the 24-hour clock. Times run from 00:00 to 23:59, i.e., 2 am would be displayed as 02:00 or 0200 hrs, whereas 2 pm would be displayed as 14:00 or 1400 hrs. 

Internal flights Smaller local airlines are often more likely to change their schedule at short notice. We will try to inform you of any changes in travel advance, but this may not always be possible.
Seating Most airlines now operate one of two main seating policies. The majority offer paid-for seating, with a smaller number maintaining a free-of-charge seating policy; please ask your country specialist for details regarding the airline you are booked to travel with. You can find more detail on each type of seating below:

Paid-for seating for flights booked through us The majority of airlines now offer you the opportunity to secure specific seats in advance of travel by paying an additional premium. It is a requirement of the airlines that you have fully paid for your flight ticket to do this. Once a flight ticket is fully paid for, amendment charges will apply should you wish to change your arrangements (please see the section entitled The flexibility of flight arrangements below). Please be aware that, even with paid-for seating, the airline can make some changes outside of our control, which may affect your paid-for seating. If you do not wish to pay a premium to secure a specific seat, you can wait until online check-in opens, usually 24 hours in advance of travel, and reserve a seat at this point.

The flexibility of flight arrangements If fully flexible flight arrangements are important to you, please let your specialist know at the earliest possible time in the quote process so they can include the most appropriate fare for you. We primarily use special ‘inclusive tour’ fares when we purchase your tickets from the airlines. While these fares are of excellent value, they are inflexible in terms of changes and offer no refunds once the tickets are issued. If your specialist uses this type of fare, then once your flight is confirmed, the airlines will charge an amendment fee or insist on purchasing a completely new ticket should you wish to make changes. Frequent Flier Programs If you collect points through any airline frequent flyer programs, please provide your membership details on the booking form, and we will ensure that these are recorded against your flight reservation. Please note that on some of our specially negotiated “inclusive tour” tickets, the mileage points are not always awarded.

Children traveling without both parents Airlines require minors traveling with one but not both parents on international routes to have, in possession of the traveling parent, a notarized letter from the absent parent allowing the child to travel with the other parent. There have been instances when the child is not allowed on the plane in the absence of such a letter. As an alternative, a court decree awarding sole custody to the traveling parent is adequate. 

Accommodation information
There is frequent confusion over the terminology used for hotel rooms. A “double” room is recognized as a room with a double bed, which may be two single beds pushed together. A “twin” room is a room with two single beds. A “single” room tends to be smaller than double or twin rooms.
Please note that all rooms are allocated at the discretion of the hotel and cannot be guaranteed. Our hotel ranking is identified using the following descriptions:

 • GOL OPTION – Good quality accommodation ( 3 and 4 Stars Riads and Hotels)
 • GOLD & PLATINUM – High-quality accommodation with a wider range of facilities ( 4 and 5 Stars) • PLATINUM
 – Superb accommodation with facilities and service to match ( 5 Stars where available)• UPGRADED PLATINUM  – Superb accommodation with facilities and service to match ( 5 Stars where available) 
– Superb accommodation, mainly 5 Stars with upgraded Rooms – Superb accommodation, mainly 5 Stars with upgraded Rooms – Superb accommodation, mainly 5 Stars with upgraded Rooms – Superb accommodation, mainly 5 Stars with upgraded Rooms – Superb accommodation, mainly 5 Stars with upgraded Rooms

The hotel classifications given in our brochures, custom itineraries, dossiers, and fact sheets are for guidance only. They are not based on any national or international classification system; they are the opinions of our staff and are entirely subjective.

World travel and cultural differences Many of our destinations are in the developing world where attitudes, infrastructure, priorities, lifestyles, and cultures are very different from our own. This is often the very reason to visit the destination, but certain aspects may be frustrating. We always advise that the first thing you should pack is your sense of humor. This can prove invaluable when traveling over rougher roads, waiting for a delayed aircraft, and communicating with hotel staff whose first language is not English.

Health and safety standards Each country has its own regulations and enforcement levels relating to health and safety standards. These do not always match the very high standards we may be used to in North America. We, therefore, recommend that you follow a few precautionary safety procedures. Always check where the nearest fire exit is and how to sound the fire alarm. Do not enter a swimming pool before checking the water depth first. For more suggestions, please see the Important Information section of your Travel Organizer.

Security Opportunist crime such as bag-snatching and pickpocketing is, unfortunately, a fact of life in many destinations. Use your common sense when walking around, make use of hotel safes where available, and leave all but essential valuables at home.

Responsible Travel:

We are passionate about the countries we specialize in. Therefore it is a natural progression that we want to protect each region and maximize the benefits that travel can bring. This doesn't mean having to compromise on the enjoyment of your trip or the quality of your accommodation and invariably leads to a more authentic experience.
Brochure and Custom Itinerary accuracy: We thoroughly check all the information included in our brochures and custom itineraries; however, changes occur, and errors are occasionally made. Airlines may change their schedules, roads may close, and government regulations may change. Should there be any changes to the travel arrangements you have booked, we will do our best to keep you informed before departure.

Data Protection:

We will hold your name, address, and other details you supply us with on our database. This information will be used to make your travel arrangements and to send you information about Gateway2Morocco Travel. To make your travel arrangements, we may need to pass your details to companies and individuals in countries where less stringent data protection controls may be in place. We will not pass on your details to third parties for any other marketing purposes.


Should you have any complaints about an aspect of your trip arrangements when traveling, you must inform the local representative or supplier involved immediately. Most problems can easily be dealt with on the spot. Please note if you do not report a problem or complaint, which, if it had been reported at the time it occurred, could have been resolved there, and then, we cannot accept any liability in respect of that problem or complaint. It is sensible to expect a client traveling in the developing world to be reasonably resourceful if things go wrong. If you need urgently to speak with a Gateway2Morocco Travel representative outside of office hours, you can contact us on our 24-hour emergency telephone service at +1 604-338-9087.

*** Assumption of Risk
I am aware that adventure travel such as that I am undertaking involves hazardous activities, some in remote areas of the world, with a risk of inconvenience, illness, injury, or death which forces of nature may cause, animals, insects, or flora, the negligence of Gateway2Morocco Travel, or other persons and companies knew or unknown, or of the negligent, willful or criminal conduct of third parties. I am aware that weather conditions may be severe, adverse, and/or unpleasant. I am also aware that medical services or facilities may not be readily available or accessible during some or all of the time I am participating in the trip. To partake in the enjoyment and excitement of this adventure travel trip, I am willing to accept the risks and uncertainty involved as being an integral part of my adventure. I hereby accept and assume full responsibility for all risks of illness, injury, or death and negligence (but not the gross negligence) of Gateway2morocco Travel or any third parties.

Voluntary Participation
I acknowledge that I have voluntarily applied to participate in the trip designated on this application (or a trip which I may change to) and that I have read the description of the trip as it appears in the current Gateway2Morocco Travel brochure, any supplements, and itineraries relating to the trip, together with all information contained in this application. I am voluntarily participating in this trip with knowledge of the hazards involved. I am also aware that local tour providers may require additional waivers to participate in certain activities during my trip.

We always do our best to make sure your travel arrangements are satisfactory. However, Gateway2Morocco Travel and its employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns do not own or operate any entity which provides goods and services for your travel, including without limitation, accommodation, airline, vessel, motor coach, or other transportation companies, guides or guide services, local ground operators, providers or organizers of optional excursions, food service providers, etc. All such persons and entities are independent contractors and are in no way affiliated to Gateway2Morocco Travel or any of Gateway2Morocco Travel's affiliated entities.

Third-Party Suppliers
Gateway2Morocco makes arrangements with accommodation providers, activity providers, airlines, cruise lines, coach companies, transfer operators, Land tour operators, shore excursion operators, tour and local guides, and other independent parties (“Third Party Suppliers”) to provide you with some or all of the components of your booking. Third-Party Suppliers may also engage the services of local operators and sub-contractors. Although the Tour Operator takes all reasonable care in selecting Third Party Suppliers, Gateway2Morocco cannot control Third Party Suppliers, does not supervise Third Party Suppliers, and therefore cannot be responsible for their acts or omissions. Any services provided by Third Party Suppliers are subject to the terms and conditions imposed by these Third Party Suppliers, and their liability is limited by their tariffs, conditions of carriage, tickets, and vouchers, and international conventions and agreements that govern the provision of their services. These may limit or exclude the liability of the Third Party Supplier. You acknowledge that Third-Party Suppliers operate in compliance with the applicable laws of the countries they operate. The Travel agent does not warrant that any Third Party Supplier complies with the laws of your country of residence or any other jurisdiction.

Gateway2Morocco travel is not liable and will not assume responsibility for any claims, losses, damages, costs, or expenses arising out of inconvenience, loss of enjoyment, upset, disappointment, distress, or frustration, whether physical or mental, resulting from the act or omission of any party other than our agency employees.

Gateway2Morocco travel is not liable for the acts or omissions, whether negligent or otherwise, of Third Party Suppliers or independent contractors.

Gateway2Morocco Travel is not liable for any negligent or willful act or failure of any Travel Supplier or any third party. In addition and without limitation, Gateway2Morocco Travel is not responsible for any injury, loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any including without limitation, accommodation, airline, vessel, motor coach, or other transportation companies, guides or guide services, local ground operators, providers or organizers of optional excursions, food service providers, etc. All such persons and entities are independent contractors and are in no way affiliated to Gateway2Morocco Travel or any of Gateway2Morocco Travel's affiliated entities.

Gateway2Morocco Travel is not liable for any negligent or willful act or failure to act of any Travel Supplier or any third party. In addition and without limitation, Gateway2Morocco Travel is not responsible for any injury, loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any goods or services whether resulting from, but not limited to, acts of God or force majeure, illness, disease, acts of war or civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations, mechanical or other failures of airplanes or other means of transportation, or for any failure of any transportation mechanism to arrive or depart on time.

Please be advised that certain foreign facilities such as air-conditioning systems in public places, hotels, and motor coaches may not be up to Canadian standards. If, due to weather, flight schedules, or other uncontrollable factors, you are required to spend additional night(s), you will be responsible for your own hotel, transfers, and meal costs. Baggage is entirely at the owner's risk.

You may see the name Gateway2Morocco Travel affixed to motor vehicles on signs around the hotel or elsewhere. This use of our name is purely for identification reasons and does not denote ownership, supervision, or control by Gateway2Morocco Travel in any way.

The prices of these tours are based on rates in effect (including foreign exchange rates) at the time of printing and are subject to change without notice. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. You expressly agree that Gateway2Morocco Travel is not liable for any consequential loss or damage.

Booking on behalf of others
By booking on behalf of other participants, you have deemed the designated contact person for every participant included in that booking. This means that you are responsible for making all payments due in connection with your Trip booking, notifying the Tour Operator or your travel agent if any changes or cancellations are required, and keeping your party informed.

By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate, and the Tour Operator or Travel Agent will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.

Paying for your trip
(i) The procedure for making a booking is shown in your custom itinerary on the quote page. All bookings are subject to your acceptance of all the terms and conditions on the invoice and your travel itinerary. Paying a deposit or a full payment of your trip constitute your acceptance of the terms and condition of your trip
When we have received the applicable payment(s) due at booking (see ii below), we will confirm your arrangements with our suppliers. Subject to availability of the requested arrangements, send you a confirmation.

Delay in receiving the payment of your trip may result in a change of the flights, or other arrangements may have to re-quote these elements and pass any associated costs on to you. You accept responsibility for the increased costs and understand that you must pay all incremental costs before departure.
Please check your confirmation invoice and all future travel documents carefully as soon as you receive them and contact us immediately if you think any details are incorrect. We cannot accept any liability if we are not notified of any inaccuracies (for which we are responsible) in any document within 10 days of sending it out. We will do our best to rectify any mistake notified to us outside these time limits, but you must meet any costs involved in doing so.

If you do not submit the required documents back to us before you travel, you are subject to cancellation with no reimbursement.
(ii) The deposit is part payment for your trip. Your quote will show the deposit required on the quote page of your custom itinerary. In addition to the deposit, full or part payment of certain elements of your trip, such as flights, may be required at the time of booking or at some point between booking and balance due date. Also, see clause (iv). The deposit and all such additional payments are non-refundable unless we cancel your trip. You must pay the balance not later than the date specified on your confirmation invoice. This usually is no less than 90 days before the departure date. However, a few destinations or trip components require advance payment, as further noted in (iv) below. Please note if we do not receive all payments due (including any surcharge where applicable) in full and on time, we are entitled to assume that you wish to cancel your booking. In this case, we will be entitled to keep all amounts paid or due at that date. If we do not cancel immediately because you still have promised to make payment, you still must pay the cancellation charges shown below based on the date we treat your booking as canceled.

(iii) Full payment is required when booking for all bookings made after the balance due date as above.

(iv) On occasions, we may be asked by suppliers to make payment to them earlier than normal. For example, such requests may be made to secure accommodation and other services during periods of peak demand Failure to comply with these requests may result in the loss of confirmed arrangements. Where this situation arises, we reserve the right to ask you to make payment of the requested sum within a certain period and before the balance due date (“Advance Payment(s)”). We will, of course, endeavor to avoid doing so if we can. Any such early payment will be nonrefundable. 
 to secure accommodation and other services during periods of peak demand Failure to comply with these requests may result in the loss of confirmed arrangements. Where this situation arises, we reserve the right to ask you to make payment of the requested sum within a certain period and before the balance due date (“Advance Payment(s)”). We will, of course, endeavor to avoid doing so if we can. Any such early payment will be nonrefundable. 

Payment Methods:

  • Wire Transfer: Free of Charge
  • E-tranfer: Free of Charge
  • Credit Card: 3% Processing Fee

Credit Card Chargebacks
If, for any reason, any Travel Supplier cannot provide the services for which you have contracted. In that case, your remedy lies against the Travel Supplier and not against Gateway2Morocco Travel, and if payment has been made to Gateway2Morocco Travel by credit card, you agree that you will not seek to chargeback your payment to Gateway2Morocco Travel.

If your credit card is passed through to the Travel Supplier and you seek to charge back your payment from the Travel Supplier. In that case, you agree to be held liable and indemnify Gateway2Morocco Travel against this chargeback from Travel Supplier, including without limitation any air debit memos charged to Gateway2Morocco Travel.

If Gateway2Morocco Travel incurs any costs, including but not limited to legal fees to recover any payments charged back by your credit card company, you agree that you will be liable for those costs. If your credit card as the form of payment is declined, you guarantee that you will settle any amounts owing to Gateway2Morocco Travel via another payment method immediately. In addition, if your credit card is declined, you understand that no rates or space can be held, and no portion of your travel booking will be confirmed until the full payment is received. 

If you change your trip
If you want to change your itinerary after the contract between us has come into existence, we will pass your request to the relevant supplier. However, we cannot guarantee that such changes can be made. Where a change can be made, we will charge for any additional costs incurred, including any costs imposed or incurred by any of our suppliers and including, for example, cancellation charges that may be incurred for sectors canceled. Note that a change of name or other alteration to an airline ticket will usually incur a 100% cancellation and full rebooking fees.

If you Can not Travel

If, after the contract between us has come into existence, you can not travel due to illness or can not get into the country due to the government shut down, denial of entry of any other events, you agree to be bounded by the same. 

If you cancel your trip
If you have to cancel part of the booking or cancel the entire booking once we have confirmed it, a written notification must be sent to us by certified mail or email. As proof of receipt by email of your notification to cancel, you must receive and retain written acknowledgment from Gateway2morocco Travel. According to the scale below, charges will be applied from the date your letter or email is received. The charges are applied as a percentage of the total trip cost, excluding any amendment charges and any amounts paid in addition to the deposit at the time of booking or before the balance due date. You further agree that if you confirmed your trip, you could not travel as planned due t illness, government shutdown, visa denial, or border entry; the same cancellation charge below will apply.

Cancellation charges chart
The following cancellation charges apply if your final balance due date is 90 days before departure. Please note, different cancellation charges apply to certain products – please see your confirmation invoice and your custom trip itinerary for details.
Period before departure date within which written notification is received at our offices
  • 91+ days before departure : 300$/ PERSON     • 0-30 days before departure: 100%
  • 31-60 days before departure: 500$/ PERSON
  • 31 Days or more before your trip, you can reschedule the trip to another day with no penalties. Please note that you will be responsible for any additional cost for choosing special dates like new Year's Eve, Christmas, and other holiday events.

Alterations or cancellations by you after commencement of travel and unused services
We will do our best to implement any changes to the arrangements you request once they have commenced, but we cannot guarantee this will be possible. If such amendments are made, you will be liable for any cancellation charges that may be levied for the services originally booked and for the cost of booking the revised arrangements and the arrangements themselves. As a basic principle, no refunds will be paid to clients who do not complete a trip. However, where we ourselves can obtain a refund from hotels or principals for services not used, we will pass this on to you, less any administration charges. If you have taken out travel insurance, you may, depending on your policy details, be able to recover the cancellation charges Release, Assumption of Risk, and Binding Arbitration Agreement, and Other Important Legal Considerations.

If we change your trip
We start planning the trips we offer many months in advance. Occasionally, we have to make changes to itineraries, hotels, and other details before and after bookings have been confirmed. While we always endeavor to avoid changes and cancellations, we must reserve the right to do so. However, we will only cancel your confirmed booking after the balance due date where you have failed to comply with any requirement of these booking conditions entitling us to cancel (such as paying on time) or where we are forced to do so as a result of “force majeure” as defined herein. We will not cancel after this date for any other reason. 

Force majeure
By booking your trip, You agree that Gateway2Morocco is not liable nor will pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected, or you otherwise suffer any loss, injury, death, inconvenience, or damage as a result of circumstances amounting to “Force Majeure.” “Force majeure” means any event or circumstances the supplier of the services in question or we could not foresee or avoid. Such events and circumstances may include acts of God, actual or threatened, war, insurrection, riots, strikes, civil action, decisions by governments or governing authority, technical or maintenance problems with transport, mechanical breakdowns, changes of schedules, or operational decisions of air carriers, terrorist activity or the threat thereof, industrial action, natural or nuclear activity, epidemics/pandemics or the threat thereof, Entry and visa denial, adverse weather conditions, fire and all similar events outside our control.

Significant increases in aviation fuel and other energy prices, as well as fluctuations in exchange rates and other factors, may necessitate an increase in trip prices before or after you book. If you purchase interstate or international air through Gateway2Morocco Travel as part of the trip, no surcharges will be imposed (except in the unlikely event of an increase in governmental taxes) after final payment. Surcharges, however, may be imposed at any time up to final payment. If, however, you purchase a land-only package (no interstate or international air), Gateway2Morocco Travel reserves the right to surcharge for these increased costs even after final payment. We reserve the right to make changes to and correct errors in quoted prices at any time before your trip is confirmed. We will advise you of any error we are aware of and the then applicable price at the time of booking.

Flights and your responsibility
1- The flight details shown in your custom itinerary are for guidance only and are subject to change. The final details will be confirmed on the documentation within your Travel Organizer, sent approximately 14 days before departure. The times shown on all tickets are local, and check-in for both outward and return flights is at least 3 hours before the departure times on the travel documents. Flight times may be changed even after tickets have been issued. We will contact you as soon as possible if this occurs.
2- We can accept no responsibility if you arrive late for the check-in and miss your flight as a result, nor can we accept responsibility for any loss by you of your trip/flight travel tickets, vouchers, or coupons.

3- The name on your airline tickets must be identical to the name on your passport.

4- Air travel is subject to operational decisions of carriers and airports, which may result in delays and diversions. Please note that carriers sometimes change the departure time of flights at short notice. In some instances, schedules shown in the computers of intercontinental carriers differ from those actually flown by smaller local carriers. It is your responsibility to be meticulous in locally reconfirming directly with the carrier operating the flight. We accept no liability for the consequences of flights missed owing to the passenger’s failure to reconfirm.

5- We and our local ground-handlers reserve the right to remove you from any trip if you endanger yourself or others or disrupt the general well-being of the trip itself. In any such case, there will be no refund.

 6- When you book with us, you accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be paid direct at the time to the accommodation owner or manager or other suppliers. Baggage and personal effects are at all times the sole responsibility of the participant.

7- Disinfection of aircraft is permitted under international law to protect public health, agriculture, and the environment. 

8- Some countries organize trips to choose to do this by spraying the aircraft cabin with an aerosolized insecticide while passengers are on board. Our clients have rarely had any issues with this process. Still, we note that while the Report of the Informal Consultation on Aircraft Disinsection sponsored by the World Health Organization (November 6-10, 1995) concluded that aircraft disinsection if performed appropriately, would not present a risk to human health, the report also noted that some individuals might experience transient discomfort following aircraft disinsection by aerosol application. If you have concerns about this process or wish to know more, please ask your country specialist.

Travel Advisories/ Warnings and your responsibility
It is the responsibility of the traveler to become informed about the most current travel information, advisories and warnings by referring both to the Canadian and U. S. State Department's travel website at or by phone at 1-888-407- 4747 and by accessing the Centers for Disease Control (CDC) website at In the event of an active State Department Travel Advisory Level 3 or 4 against travel to a specific location on your itinerary, Gateway2Morocco will reroute your trip to avoid Release, Assumption of Risk, and Binding Arbitration Agreement and Other Important Legal Considerations that specific locale. If it cannot do so and if the traveler still chooses to travel to the locale of a warning, the traveler assumes all risk of personal injury, death, or property damage that may arise out of or related to the type of events warned against.

We do not provide or arrange excursions other than those you have arranged with us and listed in your custom itinerary. Our local representatives or guides may put you in touch with local organizers of excursions if you request them to. Still, we can have no liability for such excursions, as your contract for such excursions will be with a local company providing the services and not with us.

Prices and brochure accuracy
The information and prices are shown in our brochures and/or custom itineraries may have changed by the time you come to book your trip. While every effort is made to ensure the accuracy of the brochures, custom itineraries, and prices at the time of printing or when given to you, regrettably, errors and/or changes do occasionally occur. Therefore, you must ensure you check all details of your chosen trip (including the price) with us at the time of booking.Therefore, you must ensure you check all details of your chosen trip (including the price) with us at the time of booking.Therefore, you must ensure you check all details of your chosen trip (including the price) with us at the time of booking.Therefore, you must ensure you check all details of your chosen trip (including the price) with us at the time of booking.

Photographs of participants
Gateway2Morocco Travel may take photographs or videos of its trips and trip participants. I grant Gateway2Morocco Travel permission to do so and use the same for promotional or commercial use without paying any compensation to the participant. 

Governing Laws
The Contract and these Terms are subject to the laws of BC, Canada, and you submit to the exclusive jurisdiction of the courts located in Vancouver, BC, Canada for the resolution of any dispute under these Terms or concerning any Tour, product, or service.

Gateway2Morocco reserves the right to update or alter these Terms at any time and will post the amended Terms on the travel agency’s website at Any amendment will take effect ten days after being posted to the Travel Agent's website. An up-to-date copy of these Terms, as amended, may be accessed at any time on the Travel agent’s website and will be sent to you upon written request to the Travel Agency. You are deemed to have accepted any amendments to these Terms on the date ten days after posting on the Agency’s website. The Travel Agent recommends that you refer to the Terms before travel to familiarize yourself with the most up-to-date version available.

We strongly recommend that you re-confirm your flights at least 24 hours before departure time